Tuesday, 20 May 2014, We at DOMINICAN QUEST are delighted to announce that we have received a TripAdvisor® Certificate of Excellence award. This distinction, which honours hospitality excellence, is given only to companies that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
"Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at DOMINICAN QUEST and we'd like to thank all of our past guests who took the time to complete a review on TripAdvisor," said Julio Calderon, our General Manager at Dominican Quest ST, S.R.L. "There is no greater seal of approval than being recognized by one's customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence."
"TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing companies around the world the recognition they deserve, based on feedback from those who matter most ï¿½ their customers. From Australia to the Dominican Republic, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience."
Companies awarded the Certificate of Excellence are located all over the world and represent the upper degree of businesses listed on the Trip Advisor website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business' tenure and popularity ranking on the site.
About Trip Advisor
TripAdvisor® is the world's largest travel site*, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.