FAQ

Your cordial and professional driver will be waiting for you at the arrivals exit in the airport holding a sign with your name for easy identification. He will then assist you with your bags to the vehicle parked in front of the airport. From there you will be driven straight to your hotel or private residence.
If the whole arrival procedure, immigration, baggage claim and customs inspections, takes a long while, please don't worry, we know this and our drivers will wait for you as long as needed.
The day of your arrival we will be monitoring your flight all day, this way we will have your vehicle ready when you arrive. Please don't worry about delays, arriving early or any minor change, we will know exactly at what time you will be landing and your vehicle will be ready. If your flight changes and you are arriving in a totally different flight at a totally different time, then please contact us and let us know the new flight information, we will update your arrival and move your vehicle to the new time.
When you arrive to the airport, first you are going to go through immigrations where you have to hand out your tourist card or purchase one if it has not been provided to you before the flight. You will also have to fill out a form, then you will be guided to the baggage claim area where you are going to wait for your luggage. Once you have your luggage you will proceed to customs. Customs procedures can take 5 minutes or 15 minutes depending on how many people are clearing customs before you.
Going to your hotel with Dominican Quest is easy, straightforward and reliable. Our company is here to serve you and all of our services are 100% guaranteed. If you have any questions, please contact us.

Latest News

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